Privacy Policy

Last Updated: May 29, 2026

Information We Collect

We collect information you provide directly to us when you:

• Submit a booking request through our website
• Contact us via email
• Subscribe to updates or newsletters
• Participate in our experiences

This information may include your name, email address, selected service details, and any additional information you choose to provide.

How We Use Your Information

We use the information we collect to:

• Process and manage your booking requests
• Communicate with you about your selected experiences
• Send you preparation materials and trip information
• Respond to your questions and provide customer support
• Improve our services and website functionality
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., email platforms, booking systems)
• With park authorities when required for permits and access authorization
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies to improve your experience on our website. You can control cookie preferences through your browser settings. See our Cookies Policy for more details.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: [email protected]
Address: 142 Caribou Trail, Canmore, Alberta, T1W 2X9, Canada